GUEST BOOK Our customer reviews and feedback  


Delightful Oasis in Marrakech 
5 of 5 stars Reviewed January 2016 
We have just returned from a four night stay at the Al Fassia over New Year, having chosen the hotel because of the good reputation of its sister restaurant in the city. The food was indeed excellent and the celebration set menu on New Year's Eve delightful - the seafood pastilla in particular will live in the memory. 
What surprised us was what a jewel the whole hotel is. We have never stayed in Morocco before so can't compare the levels of hospitality but it is a long time since we have felt so looked after and welcome in any hotel. The owner Myra and her staff strike just the right note of friendliness and care without being intrusive. We arrived in darkness and entered an unassuming front entrance into a beautiful courtyard. The decor throughout is stylish and tasteful and our room was extremely spacious and comfortable. The breakfasts too were sumptuous.  
We walked into the city centre on our first morning - takes about 30 minutes and is a pleasant route through the public gardens. Otherwise it is a 10 minute journey by taxi - the hotel staff are happy to arrange taxis and ensure they turn their meters on (a rarity in Marrakech). They also organised transfers to and from the airport. There is a large shopping complex near the hotel where it's possible to browse without being hassled as happens in the Medina. On our departure day the staff allowed us to stay an extra 3 hours before vacating our room as we had an evening flight. We would heartily recommend this hotel and would certainly stay there again. The only suggestions for improvement would be to to have tea/coffee-making facilities in the rooms and the timer switches in the stairwells a little more accessible. 
5 of 5 stars - Reviewed January 2016 
I stayed at two places when I was in Marrakech - one in the medina, and one outside, to keep it interesting and had wonderful experiences at both. Myra, the incomparable whirlwind of a manager, went above and beyond to ensure my stay (even before I arrived) was faultless. 
The small hotel (30 rooms or so) was spacious and spotless, and the suite I stayed in was well-appointed and huge. There was ample room by the pool and garden to tuck yourself away if you wished. Breakfasts were lovely and varied, and the kind waiter (Sam) who after first day when I asked to to have my morning coffee by the pool, proceeded to accommodate my request for the rest of my stay, without prompting. This attention to detail is what truly makes this place special. 
I booked a hammam session at their spa which was fabulous and dined at the adjoining restaurant which was not only convenient after long days out, but the food was terrific and the service (see the trend here?) was top notch. Moroccans are known for their warmth and hospitality and the staff at Al Fassia pushed this up to the next level. 
Totally recommend; just book it! 
5 of 5 stars Reviewed October 2015 
The photos do not do this place justice. It is so beautiful inside and outside. I have never seen a place so clean either. The staff are wonderful, so polite, warm and welcoming. Our room was spacious and the complimentary pastries/fruit and water on arrival much appreciated. There is a spa and the Hamman we had was wonderful and authentic. The food was great, what you would expect to pay. This hotel made our trip. The restaurant is gorgeous too and the food divine. Its only a short taxi into town centre and worth it to have the level of comfort we had. Free Wifi with good reception. 
The Excellent Stay in Aguedal 
5 of 5 stars Reviewed August 2015 
My Stay at Al Fassia was absolutely amazing. My holiday there felt like I was at home not only with the hotel but Al Fassia Restaurant as well. When I came back from sight-seeing or any other activity out of the hotel I was very nicely welcomed back by the staff. The Staff were all extremely helpful all through the week if anyone needed anything we would ask the staff and they would be happy to help. The area around Al Fassia comes alive at night and is very beautiful. I don't want to leave but I will definitely come back next year because of how excellent the experience was. Thank you to all the staff at Al Fassia. 
A home from home 
5 of 5 stars Reviewed August 2015 
Having dined at the Al Fassia restaurant many times we were very excited to be staying at the hotel and our 11 night stay lived up to our expectations. Myra, and her staff could not have been more welcoming. The breakfast was more varied than all the other Moroccan hotels we have stayed at (6 in total) and the food in the restaurant was outstanding. 
My children were made to feel very at home, were barely out of the pool and the hotel site offered them a very safe environment to explore and play. With temperatures reaching 47 during our trip the courtyard provided much welcomed shade, as well as the very well appointed poolside. 
The rooms were cleaned and turned down twice daily and service for drinks was fast and efficient. The living room provides an excellent space for the family to talk, read and play games in the evening- I was just a little disappointed it was too hot to light the very large fireplace! 
A big mention must go to Sofia who administers the reception and acts as concierge and general honest broker. Her advice on places to visit and costs to pay etc. were invaluable! 
It goes without saying we will return... 
Fantastic Hotel, old charm, modern comfort 
5 of 5 stars Reviewed July 2015 
We drove down to Marrakech from Rabat while staying with my wife's family. On a friend's recommendation we decided to stay at the Al Fassia hotel and it was a great recommendation. The hotel does not look that remarkable from the outside, it is a walled building with large wooden doors. 
The interior is very nice, with beautiful tile work and high hallways with gardens inside and out. The rooms are very nice, with old world architecture updated with modern bathrooms and features. 
The staff are unbelievably friendly and accommodating, and will go out of their way to make your stay enjoyable. The restaurant is fantastic. Make sure you are there to spend some time and enjoy sitting in the garden area for a while because they cook delicious traditional dishes in tajine, and it takes time. I cannot recommend this place enough. 
Outstanding on all fronts 
5 of 5 stars Reviewed May 2015 
I can only echo the positive comments already made here. Our 2nd time in Marrakech and although 1st time we stayed in the beautiful Sofitel and really loved it, we thought we'd try something different this time. We often stay in other '5 star hotels' only to find they're not (apart from Sofitel which always lives up to or exceeds our expectations). 
Wonderful Staff 
5 of 5 stars Reviewed 18 May 2015 
A peaceful oasis in Marrakesh. Can't say enough about the graciousness and helpfulness of the staff. Very restful lovely raid a short taxi ride away from all the action. Room very comfortable. Be sure to utilize their spa for the bath of a lifetime and very relaxing massage. Hope to return someday soon. 
Fantastically Relaxing Hotel 
5 of 5 stars Reviewed April 2015 
We had an incredible break at Al Fassia. As we had both been to Morocco before, we were happy not to stay on the Medina. However, it's so easy to get there from the hotel that it would not matter if it was your first time. 
The hotel is really fantastic. As a couple wanting to escape for a short week, it was perfect. Spotlessly clean, our room was large and our bed was enormous. The staff are incredibly helpful and kind, we had everything we needed and lived like royalty for the week. With less than 30 rooms it has a boutique feel, which was what we wanted. It was nearly full when we arrived but you're not aware of lots of people. 
Two Nights in Marrakech 
5 of 5 stars Reviewed April 2015 
My wife and I arrived after 2 days staying at a Ryad in Fes. Located just on the out skirts of Marrakech; this was the perfect place without the noise and action of being in the center of town. This turned out to be not only the perfect place, but a magnificent place. The service was outstanding, especially Sofia (behind the counter). The Manager made it a point to go around and welcome guests during morning breakfast. Speaking of breakfast, it's included in the price. You can only get a Moroccan breakfast which consists of juice, coffee/tea, various breads, pancakes, (Moroccan style) fresh fruits, eggs, jams, & honey. 
If you want to relax but still be close enough to the action when you want it... Al Fassia the place to stay. You also need to have dinner at their restaurant. The restaurant is great, and incredibly handy having it on site. It's good enough that people seem to come from other hotels/places to eat. It was possibly a little on the expensive side, compared to some other restaurants we ate at, but we could not fault the food or the service and it didn't stop us eating there 3 times. 
Sofia made sure we were well looked after the whole time, and Mira also kept an eye out for us, always checking in to see if we were okay. We did manage to get out into Marrakech to see some sites, but for some restorative chill time by the pool and in the sun, Al Fassia was perfect. Would definitely recommend and definitely go back. Also we had a Hammam in the hotel which was wonderfully relaxing, but perhaps do this at the beginning of the trip if you are likely to get sun-burnt... 


What a great place to celebrate the New Year 
5 of 5 stars Reviewed January 2016 
It was our first visit to Marakkech and the place has been recommended to us, so we booked it and did not regret it. Dishes have been great, the tagines delicious and the service amazing. At Midnight the whole team was dancing for over an hour accompanied by drums. The women running this place do a great job in and for this city! 
Amazing food, and the staff is great with babies 
5 of 5 stars Reviewed January 2016 
Delicious Moroccan cuisine. The roasted lamb shoulder is magnificent and could easily serve four, though it was so good and tender we finished it to the bone. Damn, even thinking about it again makes me hungry. The tajines with fish and lamb+aubergine are among the best tajines we've tasted in Morocco. For a light dessert, try the Moroccan pastries: beautifully crumbly in a range of different shapes and textures. 
We dined here multiple times as we stayed in the Al Fassia Aguedal hotel (itself highly recommended). The service is unparalleled: the mostly female staff is very friendly and cheerful and appear at the right times without being intrusive. Eating 'out' with a baby can be tricky, but it's perfect here: the large divans and cushions make for a safe place to sit and the staff is so enamored with babies that they regularly took our daughter to cuddle her, show her the kitchen and dance with her to Moroccan music. After a while we noticed they were more prone to do this just when a new course was served, giving us precious time together to savour the food and put apart some of the best bits for our daughter, who —at 9 months— loved the smooth aubergine, steamed carrots and tender lamb meat. 
The price is only slightly below European levels (especially if you also drink wine) but it's definitely worth it, and only seems high in comparison to the low budget meals served in tourist traps in the center of Marrakech. The food here may cost some hundred dirhams more, but it is an order of magnitude better. 
5 of 5 stars Reviewed September 2015 
Great meal the 3 of us chose a side dish and a different main course so could taste all, but we ordered far too much, portions very generous! Our best meal in Marrakech! 
Best food in Marrakech so far 
5 of 5 stars Reviewed September 2015 
Beautiful setting and amazing food what can I say! The chicken tagine with Caramelised pumpkin was to die for! The staff were very attentive! All round excellent service - would highly recommend. 
5 of 5 stars Reviewed August 2015 
Without a doubt the best food we've had in Marrakesh and the best service. This restaurant was recommended by our hotel the beautiful hotel the Alba kesh house which is a real jewel and only matched by their recommendation of eating at the Al Fassia, if your visiting Marrakesh you've got to stay at the Alba Kesh and eat at least once in the Al Fassia and it's not expensive either. 
Authentic Moroccan Food 
5 of 5 stars Reviewed July 2015 
Refined Moroccan cuisine. 
We loved the large variety of Moroccan salads. 
The main course was as yummy as usual. 
Very warm and respectful service. 
We'd definitely go back there. 
5 of 5 stars Reviewed July 2015 via mobile 
We have now been for three Moroccan nights - this has been by far the best! Food was fantastic - ambience lovely - also by far was the busiest place but of a more modern feel! Ladies in charge - with all staff being female and very very helpful - nothing was any trouble at all! Our food was fabulous - beautifully presented and tasted as good as it looked. A very good place to visit - no entertainment but good to have a night off too! Understand this restaurant has also two locations so doing well. 
Wonderful restaurant and food 
5 of 5 stars Reviewed July 2015 
Loved the food here. The fine salad selection was one of the best things we had all holiday. I had the set menu which was really good value. The cocktails and Gris wine was nice as well 
Memorable dining experience 
5 of 5 stars Reviewed July 2015 
Finally, I got to taste the most delicious pigeon pie here. Every dish was special & the presentation of the salad was unique. Very friendly staff. Fabulous dining experience. 
Great dining experience on the patio 
5 of 5 stars Reviewed June 2015 
Lovely patio for an incredible meal. Don't miss the Moroccan salad starter (15+ individual small plates) and the lamb shoulder (wow - crispy on the outside, tender inside, and deliciously seasoned). As stated elsewhere, portions are quite generous. The staff was attentive and accommodating. Great dining experience! 


5 of 5 stars Reviewed January 2016 
I visited this restaurant New Year's Day. The food was exquisite. I highly recommend the pigeon pie, the twenty plate salad and the tagine with prunes, onions and almonds. Wish I could visit again and again. 
Best lamb I've ever had 
5 of 5 stars Reviewed January 2016 
Visited this restaurant on the recommendation of a friend and I'm so glad we did. The lamb tagine was one of the nicest meals I've ever eaten - all four of us loved our mains. So many wonderful flavours and soft tender lamb which melted in your mouth. Ended up so full but could still have eaten more it was so delicious. I would go back to Morocco just to eat here again! If you're visiting Marrakech you must go! 
Lovely traditional setting in the Ville Nouvelle 
5 of 5 stars Reviewed January 2016 
We had their famous mezze selection of about 10 small plates of delicious traditional salads. Lovely, authentic experience. Great service and a beautiful Moroccan decor. 
A real Morocco food with traditional atmosphere 
5 of 5 stars Reviewed January 2016 
My family and I had a wonderful dinner, the place is very elegant, you feel like you are in a Moroccan home, food is excellent and tasty, we had harira, coscos, and tagine and all was tasty, thanks for the recommendation of Ahlam. We enjoyed it a lot. 
5 of 5 stars Reviewed January 2016 
Had a lovely dinner as usual. Top restaurant in Marrakech. Staff friendly and polite. 
Must book in advance!! Well done as always 
Just fantastic 
5 of 5 stars Reviewed January 2016 
Probably one of the best meals I have ever had. I'm still trying to re-create the tagines 3 months later! Service not overly friendly but we came to expect that in the city. It is a bit more expensive but there is a reason for that. The food is far superior to most restaurants in the area! Please try and pay this lovely little gem a visit but remember to book! 
A truly delightful meal, thank you. 
5 of 5 stars Reviewed December 2015 
We ate here on Christmas Eve and had a delightful meal. The staff were very attentive, friendly and professional. We ate tagines for our main course and they were delicious and as good as the best we have eaten in Morocco during our months stay. We would have no hesitation in returning in the future. The restaurant's decor is traditional Moroccan, round tables and low seats, but very comfortable. 
Delightful Oasis in Marrakech 
5 of 5 stars Reviewed January 2016 
We have just returned from a four night stay at the Al Fassia over New Year, having chosen the hotel because of the good reputation of its sister restaurant in the city. The food was indeed excellent and the celebration set menu on New Year's Eve delightful - the seafood pastilla in particular will live in the memory. 
Simply recommended 
5 of 5 stars Reviewed December 2015 
It is simply good: ambiance, food, service. Large portions, so avoid to order to much. They serve also wine. I had a red local wine which was very tasty. Recommended! 
Best Moroccan cuisine 
5 of 5 stars Reviewed December 2015 
Excellent restaurant for Moroccan dinning. Quality and variety is unmatched. Service and cleanliness is top class. Have to reserve ahead of time as this place is very popular. 
These ladies can cook! 
5 of 5 stars Reviewed November 2015 
We had read about this restaurant on TripAdvisor and the magazines but ended up here by chance. Boy am I glad we did. The restaurant is bigger and prettier than what I thought from pictures. The prices are very inexpensive for the quality. 
We ordered the local Medallion red wine. A Cab like a young Bordeaux. We started with the small salads which are about 12 small plates each with 1 bite each of fabulously spiced vegetables. Not one we didn't savor. Then my husband had a lamb tagine with caramelized onions and tomatoes and I had the same with beef. We ate everything but the bone! The portion size wasn't too big or too small. Just right. We had room for dessert, an almond puff pastry with ice cream and mint tea. The waitress are charming. I would put this on your list. 
Still superb 
5 of 5 stars Reviewed December 2015 
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